FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:What is our minimum order quantity?

A: For different models, we have different MOQ, but, we can accept small quantity, for example, 100pcs can be accepted. The better you can purchase one full carton.

Q:Could I get a sample before placing order?

A:Yes, our company can offer samples for quality test and other business purposes, but, we don’t bear the delivery cost.

Q:Could you accept the logo imprint on product?

A: Accept logo printing on product, for different model, the MOQ is not same.

Q:Could you accept customize package ?

A: Accept customize package, the MOQ is different based on different models.

Q:How about the delivery time?

A: For samples, it will take 2-7 days, for regular orders, generally 30 days. for some of models, we have them in our stock, for some of models, we need time to produce.

Q: How will it take to deliver the goods?

A: For sample and small order, we recommend using the courier, like UPS, TNT, DHL, and FedEx etc. For bulk orders, we will do the shipment by air or by sea or by train or according to your requirements.

Q:What are the payment terms you offer?

A: T/T, L/C or PayPal.

Q: How about your quality control ?

A: During the production, the workers will check the goods one by one, and our QC team also will spot check 100pcs before packing, if our QC find the problem, the workers will need to re check one by one again, and take out the defective goods, then, our QC will check 100pcs again, if every thing is ok, the workers will start to pack the goods. When the workers pack the goods ready, our QC will select 100 pcs goods and check again. In this way, we ensure the high quality before shipment.